Millions of Indian State Bank (SBI) customers may have trouble making digital payments or receiving money through UPI.
If you are a customer of the State Bank of India (SBI) and your UPI (UPI) ID is linked to this bank then it is important news for you. The largest bank in the country has made an argent announcement stating that SBI customers may have some trouble in doing UPI transactions. Actually, the bank (State Bank of India) has given the reason that we are in the process of upgrading technology. In such a situation, you may have to face trouble in UPI service sometimes. We regret it. We will give you the next update soon.
— State Bank of India (@TheOfficialSBI) October 14, 2023
Users responded
Users’ response was also seen as soon as they announced on X (formerly Twitter) from SBI (SBI). In this post, a user writes in his response that I am not able to transact through the UPI payment. Please resolve the issue of the server upgrade, as we needed immediate transactions for our personal work, please tell me how many hours the server will be restored.
@TheOfficialSB @UPI_NPCI hey Dear teams i unable translations via the UPI payment pls worked to your issue of servers upgradation to your official side because of due to the we needed urgent translation done to my personal work pls let me know how many hours servers is restored
— Mohammed Aleem (@mdaleem238) October 14, 2023
Some users complained on Saturday that SBI online and digital services were harassed all day today। Many users asked in their response why you did not mention this problem earlier. SBI customers have been complaining about payment problems from UPI since morning.
Trouble in Internet banking too
Many users today also complained of trouble in using Internet banking. However, SBI ( SBI ) had already shared information about this problem। The bank said in this message that the Internet banking application service will not be available till 00:40 am to 02:10 pm on 14 October 2023 due to scheduled activity The SBI account is used in large numbers for UPI payment.